Privacy Policy slot95 — Data Protection Member Profile

01 Introduction & Scope of This Policy

Slot95 is committed to protecting the privacy of every member and visitor to our platform. This Privacy Policy explains the types of information we collect, the purposes for collecting it, how we use it, and the measures we take to keep your data safe at all times.

This policy applies to all users who access the slot95 website, register as members, use our gaming services, or communicate with our support team through any channel. It covers all data collected via the slot95 website, the slot95 mobile app, and any of our official communication channels.

We take a transparent and responsible approach to data privacy. Every decision about how we handle your information is made with your best interests as a trusted member in mind.

02 Information We Collect

Slot95 collects various types of information depending on how you interact with our platform. The following are the main categories of information we collect:

We do not collect sensitive personal data such as medical information, political views, or religious affiliations unless specifically required for legal compliance purposes.

03 How We Use Your Data

Every piece of information we collect is used for a specific and legitimate purpose. slot95 does not use your data for any purpose beyond the scope stated below:

• Identity Verification (KYC): To verify that you meet the minimum age requirement and confirm your identity in compliance with anti-money laundering (AML) regulations.
• Transaction Processing: To process deposits, withdrawals and all financial transactions on the platform quickly and securely.
• Account Management: To create, maintain and secure your account, including security features such as two-factor authentication.
• Customer Support: To respond to enquiries, resolve complaints and provide technical assistance via Live Chat, WhatsApp or email.
• Service Communications: To send you important notifications related to your account, security, promotions and policy updates.
• Responsible Gaming: To monitor gaming patterns and identify early signs of problem gambling in order to protect member wellbeing.
• Platform Improvements: To analyse user behaviour in aggregate in order to improve the overall slot95 platform experience.
• Legal Compliance: To comply with legal requirements, regulations and directives from competent authorities.

04 Data Sharing & Disclosure

Slot95 does not sell, rent or trade your personal data to third parties for marketing purposes. However, there are limited situations where we need to share your information with certain parties:

• Payment Service Providers: Required financial information is shared with payment processors such as FPX, DuitNow and e-wallet providers to enable transactions to be processed securely.
• Game Providers: Basic account information may be shared with third-party game providers integrated into the slot95 platform solely for technical purposes.
• KYC Services: Identity information is shared with licensed identity verification service providers to meet legal compliance requirements.
• Legal Requirements: slot95 will disclose required information when directed by a court, law enforcement body or competent regulatory authority.
• Business Transfers: In the event of a business merger or acquisition, member data may be transferred as part of the business assets with prior notice to members.

All third parties that receive data from slot95 are required to comply with data protection standards equivalent to our Privacy Policy and are not permitted to use that data for any other purpose.

05 Data Security & Technical Protection

Your data security is slot95's top priority. We implement multiple layers of technical and organisational safeguards to ensure your information is always protected:

• 256-bit SSL Encryption: All data transmitted between your device and slot95 servers is protected by the same high-grade SSL/TLS protocols used by banking institutions.
• Encrypted Data Storage: Sensitive data such as financial information and KYC documents is stored in encrypted format on secure servers with strictly controlled access.
• Internal Access Controls: Only slot95 staff who genuinely require access to specific data to carry out their duties are permitted to do so.
• Regular Security Audits: The slot95 security infrastructure is regularly audited by independent parties to identify and address any vulnerabilities.
• 24/7 Monitoring: An automated monitoring system operates 24/7 to detect any suspicious activity or unauthorised access attempts.
• Two-Factor Authentication (2FA): slot95 provides a 2FA feature for member accounts to add an extra layer of security to the login process.

06 Cookies & Tracking Technologies

Slot95 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

• Essential Cookies: Required for core platform functions such as maintaining login sessions and security. These cookies cannot be disabled.
• Performance Cookies: Collects information on how you use the platform (pages visited, time spent) to help us improve functionality and content.
• Functional Cookies: Stores your preferences such as language, display settings and login details (if you choose to be remembered) for your convenience.
• Analytics Cookies: Used to understand usage patterns in aggregate. This data contains no personally identifiable information.

You can control or delete cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the slot95 platform. For more information on managing cookies, refer to your browser's help documentation.

07 Your Rights Regarding Personal Data

As a slot95 member, you have certain rights regarding your personal data. We respect these rights and strive to make it easy for you to exercise them:

To exercise any of the above rights, contact the slot95 support team via Live Chat or our support email. We will process your request within 30 business days.

08 Data Retention Period

Slot95 only retains your personal data for as long as necessary for the stated purposes or as required by law. Retention periods vary by data type:

• Active Account Data: Retained for the duration your account remains active at slot95, plus any period required by law following account closure.
• Financial Transaction Records: Retained for a minimum of 7 years after a transaction occurs to comply with financial law and anti-money laundering requirements.
• KYC Documents: Retained for a minimum of 5 years after the business relationship ends, in line with regulatory compliance requirements.
• Communication Logs: Customer support interaction records are retained for 3 years for complaint resolution and service improvement purposes.
• Technical Data (Logs): Access and technical activity logs are retained for 12 months for security and troubleshooting purposes.

Once the designated retention period expires, your data will be securely deleted or anonymised so it can no longer be personally associated with you.

09 Children's Privacy

The slot95 platform is strictly for individuals aged 18 and above. We do not intentionally collect any personal information from minors under the age of 18.

If we discover that we have inadvertently collected information from a minor, we will promptly delete that information and close the account in question. If you believe a minor has registered on our platform, please contact our support team immediately.

10 Changes to This Privacy Policy

Slot95 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or platform improvements. Any material changes will be communicated to you via:

• In-platform notifications on slot95 when you log in
• Notification emails are sent to your registered email address
• Update the "Last Updated" date at the top of this policy

We encourage you to review this Privacy Policy periodically. Your continued use of the slot95 platform after changes are published will be considered your acceptance of the updated policy.

11 Contact Us About Privacy

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 directly from the slot95 platform — the fastest way to get an instant response.
• WhatsApp: Reach us via WhatsApp for inquiries that require a more detailed discussion.
• Email: [email protected] — ideal for privacy enquiries that require documentation or a written explanation.

The slot95 support team operates fully in Bahasa Malaysia, 24 hours a day, 7 days a week. We are committed to responding to all privacy-related enquiries within 5 business days.